Booking conditions

By proceeding with your reservation, you acknowledge and accept the terms & conditions below.

Reservations made less than 7 days prior to arrival cannot be canceled or modified.
In this case, we will charge the full amount to the credit card provided.

2.1 Cancellation Policy (Flexible Rate)

• Cancellations and changes must be made via email only.
  (We do not accept cancellations or modifications by phone or in person.)

• Reservations may be canceled or modified without penalty up to 7 days before arrival.

• Late Cancellation:
  If you cancel within 7 days of arrival, we will charge the full amount to the provided credit card.

• No-Show:
  If the guest fails to arrive without prior notice, the full amount will be charged.
  The hotel reserves the right to resell the room.

• Early Departure:
  Guests leaving earlier than the booked check-out date will be charged the full remaining amount.

Guests may request changes to their reservation (dates, room type, number of nights, or other details) up to 7 days before arrival, free of charge.

However, please note the following:

Any modification to: The arrival date, departure date, the number of nights and the room type must follow the current rate available at the time of modification.

If the new rate is higher, we will apply the price difference.

Because room rates fluctuate based on season, availability, city events, and demand.

We cannot guarantee the originally booked rate when modifying a reservation. Changes are always subject to availability.

3.1 Cancellation Policy

• Cancellations or modifications must be made via email only. The full reservation amount is charged.  

• Strict Non-Refundable Policy:
  The reservation is non-refundable and non-transferable under all circumstances.

• The hotel charges the full reservation amount to the provided credit card at the time of booking.

• In the event of no-show or early departure, the entire amount is retained and remains non-refundable.

• The hotel reserves the right to resell the room.

No changes are allowed.
This includes changes to dates, names, and room type.

We strongly recommend purchasing travel insurance or cancellation insurance to protect your reservation in case of unexpected changes or emergencies.

Travel insurance can offer coverage for situations such as:

• sudden illness

• visa issues

• family emergencies

• travel disruptions

The hotel is not responsible for external circumstances affecting your travel, including:

• airline cancellations or delays

• train strikes

• extreme weather conditions

• political or transportation disruptions